Schedule
Management, Methods, and Money: Understanding Concepts in Capacity Development
July 21- 23, 2025 - Roanoke, Virginia
Sample Agenda
Day 1: 8:00 am-5:30pm
- Definition of Capacity Development and VDH Perspective
- Organizational
- Facility
- Stakeholders
- Regulations and Regulatory Requirements
- Water Accountability, Conservation and Rates
- Preparedness: Emergency Response Plan, Continuity Plan, Physical and Cyber Security
- Dinner
Day 2: 8: 00 am-5:00pm
- Daily Operations: Standard Operating Procedures, Process Management Plans
- Treatment and Monitoring Operations
- Maintenance Operations: Maintenance Procedures, Types of Maintenance Activities
- Operational Challenges
- Cross Connection Control
- Reporting Requirements – Customer and Public communications
- Mapping/GIS
- Asset Management Plan Overview
Day 3: 8:00 am-2:30 pm
- Policies: Ordinances, Regulations, Requirements, Covenants, Bylaws, Water Use Agreements, Accounting, Bookkeeping, Billing
- Staffing: Management, Purchasing, Billing, Vacancies, Contracting Out
- Contracts: Audits, Engineering Services, IT, SCADA, Other Professional Services, Training
- Cost Sharing with other departments/water utilities
- Budgeting- Types of accounting, types of funds, budget development procedures, budget management controls
More Information
Questions about the course:
Contact Lucas Kintz, Program Coordinator, Virginia Tech Continuing and Professional Education, at lkintz@vt.edu.
Information about registration:
Please contact Continuing and Professional Education by email: cpeinfo@vt.edu or phone: 540-231-5182.